01 Who We Are
This Privacy Policy is issued by 991jl ("991jl," "we," "us," or "our"), the operator of the online gaming platform accessible at https://991jl.vip and any associated mobile or web applications (collectively, the "Platform"). 991jl acts as the data controller in respect of the personal data of registered players and visitors to the Platform.
For the purposes of this Privacy Policy, "personal data" means any information relating to an identified or identifiable natural person — in line with the definition provided under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.
If you have any questions about this Privacy Policy or how 991jl handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this document.
02 Data We Collect
2.1 Data You Provide Directly
When you register for a 991jl account, use our services, or communicate with our support team, we collect the following categories of personal data:
| Category |
Examples |
When Collected |
| Identity Data |
Full legal name, date of birth, gender, government-issued ID number |
Registration & KYC verification |
| Contact Data |
Email address, Philippine mobile number, residential address |
Registration & account updates |
| Financial Data |
GCash number, Maya account, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), transaction history |
Deposits & withdrawals |
| Verification Data |
Copies of government-issued ID (e.g., PhilSys National ID, passport, driver's licence), selfie photos |
KYC / identity verification |
| Communications Data |
Support chat transcripts, email correspondence, feedback submissions |
Customer support interactions |
2.2 Data Collected Automatically
When you access the 991jl Platform, certain technical data is collected automatically through cookies, log files, and similar technologies:
- IP address and approximate geographic location;
- Device type, operating system, and browser version;
- Pages visited, session duration, and navigation paths;
- Game activity logs, bet history, and wagering patterns;
- Login timestamps and session identifiers.
991jl does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by Philippine regulatory authorities.
03 How We Use Your Data
991jl uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and administer your 991jl account, including verifying your identity and age (21+ requirement) in compliance with Philippine gaming regulations;
- Service Delivery: To provide access to games, process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and deliver customer support;
- Regulatory Compliance: To fulfil our obligations under the DPA, Anti-Money Laundering Act (AMLA), and applicable PAGCOR-aligned gaming regulations, including mandatory record-keeping and reporting;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities;
- Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests;
- Platform Improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall 991jl player experience;
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out at any time.
04 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 991jl processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the 991jl gaming platform and associated services as described in our Terms & Conditions;
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including the DPA, AMLA, and gaming regulations administered by relevant Philippine authorities;
- Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and freedoms;
- Consent: For certain processing activities — such as direct marketing communications and the use of non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
05 Data Sharing & Disclosure
5.1 Trusted Service Partners
991jl may share your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include:
- Payment processors and e-wallet providers (GCash, Maya, Philippine banks) for transaction processing;
- KYC and identity verification service providers;
- Cloud hosting and data storage providers operating under data processing agreements;
- Customer support platform providers;
- Analytics and fraud detection service providers.
All third-party service providers are contractually bound to process your data only on 991jl's instructions and in accordance with the DPA. They are prohibited from using your data for their own purposes.
5.2 Regulatory & Legal Disclosure
991jl may disclose your personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies where required by law, court order, or regulatory directive — including disclosures required under the Anti-Money Laundering Act and applicable gaming regulations.
991jl will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Any disclosure of your data is strictly limited to the purposes described in this Privacy Policy.
06 Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files placed on your device when you visit the 991jl Platform. They help us recognise your device, remember your preferences, maintain your session, and understand how you interact with our platform.
6.2 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core functionality;
- Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience;
- Analytics Cookies: Help us understand how players navigate the Platform so we can improve performance and usability. Data collected is aggregated and anonymised where possible;
- Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your explicit consent.
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 991jl Platform.
07 Data Retention
991jl retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:
- Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in line with AMLA record-keeping requirements;
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
- Customer Support Records: Retained for three (3) years from the date of the last interaction;
- Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.
Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymised so that it can no longer be linked to an identifiable individual.
08 Data Security
991jl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
- AES-256 encryption for sensitive data stored at rest;
- Multi-factor authentication (MFA) options for player accounts;
- Regular penetration testing and vulnerability assessments conducted by independent security specialists;
- Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
- Continuous monitoring of our systems for suspicious activity and potential security incidents;
- Staff training on data protection obligations and security best practices.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 991jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will inform affected players without undue delay, in accordance with the DPA.
09 Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 991jl. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.